Last Mile · Entregui

The last stretch.
A complete experience.

From going out onto the street to confirming at the customer's door. Organize the last mile with well-planned routes, operation visibility and evidence of each delivery.

See how it works
  • Route planning
  • Tracking
  • Evidence
LAST MILE ON THE GOEXAMPLE
Routes over the streets of Pinheiros, São Paulo Map with buildings and roads from OpenStreetMap. Three demonstrative routes follow the streets to twelve numbered stops. Base, orders and establishments are examples. Northern Route · 1 · Rua Mourato Coelho1Northern Route · 2 · Rua Fradique Coutinho2North Route · 3 · Harmonia Street3North Route · 4 · Harmonia Street4 Rota Centro · 1 · Rua Francisco Leitão1Rota Centro · 2 · Rua João Moura2Rota Centro · 3 · Rua Cangatará3Rota Centro · 4 · Rua Cristiano Viana4 South Route · 1 · Rua Cônego Eugênio Leite1South Route · 2 · Rua dos Pinheiros2South Route · 3 · Rua Sebastião Gil3South Route · 4 · Rua Francisco Iasi4EXAMPLE BASE N
Pinheiros · São Paulo© OpenStreetMap contributors
3 connected routes16 orders · 12 stops
Demonstrative routes on the streets of Pinheiros, São Paulo. Example orders and recipients.

Designed for your segment

Less distance between your operation and the customer.

The last mile brings together many addresses, different times and a common expectation: to be well received. Give your team the information to drive each delivery.

Plan before you leave

Consider addresses, delivery windows and vehicle capacity to organize routes.

See what happens

Track the progress of orders and identify which deliveries need the team's attention.

Conclude with evidence

Gather photos, signature and confirmation data to consult after delivery.

From planning to proofing

One route. Multiple customers. Each delivery accompanied.

Explore an example of an order's last-mile journey.

STEP 01 · Plan the route

Turn orders into a delivery plan.

Group orders and check distribution on the map. Consider opening hours and available capacity before sending the route to the driver.

The driver starts with the sequence and data he needs.
Get to know the script
EXAMPLE SCENARIOOrder EG-1024
Prepared route

Marina · Pinheiros

Route
Pinheiros · 4 stops
Delivery window
09:00–12:00
Driver
Rafael · VAN-01
STEP 02 · Accompany on the street

Give context to those who deliver and those who receive.

See the progress of the operation and share the tracking with the customer. When there is an incident, your team can consult the order and guide the next step.

Less reliance on phone calls to find out the progress.
Get to know Tracking
EXAMPLE SCENARIOOrder EG-1024
In delivery

Marina · Pinheiros

Route
Pinheiros · in progress
Follow-up
Tracking link
Service
Order data gathered
STEP 03 · Confirm delivery

Close the delivery with a queryable record.

The driver collects the evidence required for the request. Photos and signature are associated with the delivery to support the service and verification of the operation.

A confirmation with context to answer questions later.
Know the evidence
EXAMPLE SCENARIOOrder EG-1024
Delivery completed

Marina · Pinheiros

Received by
Marina
Confirmation
Photo + Signature
Registration
Available on order

The driver is part of the experience

The information follows who is on the street.

Address, order details and delivery guidance in the app. Your field team goes with the flow and the operation follows the result.

  • A guided routineCheck the route, open the navigation and access the details of each stop.
  • More informed customerShare tracking and set up communications on order events.
  • Occurrences with contextRecord the result of the attempt so the team knows what happened.
Explore the driver app
Entregui application on cell phone, with evidence of delivery
Delivery information and records in the driver's app.

Before you start

Questions about Last Mile

See how Entregui can support your operating model.

What is Last Mile?

It is the last stage of transport to the recipient. In practice, it involves organizing the departure, executing stops and confirming deliveries.

Can I use my own fleet and partner drivers?

You can organize vehicles and drivers for the operation in Entregui. Talk to our team about registering and distributing routes for your work model.

Can the customer track delivery?

Yes. The tracking link allows you to check the progress of your order. Location information depends on data sent by the driver's app.

What do deliveries that have not been completed look like?

The driver can record an unsuccessful attempt. The operation consults the incident to evaluate and organize the next service.

Can I receive orders from my system?

The API allows you to integrate orders and track their updates. The connection must be implemented in accordance with the documentation and systems used by the company.

Entregui for Last Mile

Make the last mile leave a good impression.

See how to connect planning, field staff, and customer experience in one demo.